What we can help with

Outpatient Clinics

Fully staffed outpatient clinics, covering the bookings and all administrative tasks required

High-volume cataract service

Fully staffed theatres, safely averaging 24 cataracts per theatre per day

Complex ophthalmology (DCR)

Complex cases extending to the highly-specialised Dacryocystorhinostomy (DCR) surgery

Oculoplastic surgery

Covering Blepharoplasty, Lacrimal surgery, Ptosis and Brow lifts

Overall satisfaction with Ophthalmology Surgery

98.3,3 %

Satisfaction Score of 98%, based on post-surgery patient surveys.

Success rate of all Ophthalmology surgical procedures

100.0,0 %

Maintaining a complication rate below 1% across all surgical procedures

Ophthalmology in the North of England

Number of appointments
0 %
Pleased with initiative
0 %
Happy with care

Ophthalmology in the South East of England

Number of appointments
0 %
Pleased with initiative
0 %
Happy with care

Questions & Answers

Here are some frequently asked questions

The timeline for implementing insourced solutions can vary depending on the complexity of the project and the specific requirements of the client. We work closely with our clients to develop a customised implementation plan that meets their timelines and objectives. We run a comprehensive mobilisation plan to ensure this is done safely and maintain high clinical standards.

We provide all services at a significant discount to the National Tariff. We only bill for work completed and do not charge for DNA's or any of the additional administrative services we provide. We work with you to understand your PTL to provide a bespoke quote depending on your needs.

We are on all the national insourced service frameworks including; SBS, NOECPC, Wales and Countess of Chester.

Our insourcing company offers a comprehensive range of services tailored to meet the specific needs of our clients, including administration, patient & GP contact, MDT attendance, ensuring your systems are aligned. We also offer PTL validation at no charge.

Insourcing provides greater control, flexibility, and customisation options compared to outsourcing. It allows organisations to maintain direct oversight and management of operations, fostering better alignment with organisational goals and values.

We measure the success and effectiveness of our insourcing solutions through various metrics, including your objectives & outcomes defined at the outset. Others include cost savings, productivity improvements, customer satisfaction, patient satisfaction and overall business impact. We regularly evaluate and review our performance to identify areas for improvement and optimisation.

Yes, we have extensive experience assisting organisations with transitioning from an outsourced model to insourcing. Our team works closely with clients to develop a customised transition plan, providing support and guidance every step of the way to ensure a seamless and successful transition.

Our insourcing company sets itself apart through the provision of wraparound care. We sign data protection agreements before using our own systems to maximise efficiencies, whilst still keeping local systems up to date. We allow you to leverage the technological innovations that the local systems are not yet able to implement. We are not a locum agency. We take responsibility for every aspect of the pathway. We can offer full service solutions or hybrid models (depending on requirements) to deliver tailored solutions that meet the unique needs and objectives of each client, setting them up for long-term success and growth.

Show all FAQs